Polyrack Tech-Group - Quality

In the cooperation with our customers, we want to meet the challenge of the national and international market. In the spirit of partnership, we want to let our customers participate in our know how, our products and our problem solutions, for a successful presence in the market. This is a central objective of our quality policy. For this purpose, the quality policy was included into the responsibilities of the management, and our business policy was focused on the following principle:

             

The final decision about the success of our enterprise is made by our customers.

To us, quality means that the product really have the promised properties. To our customers and to us, this means:

• Compliance with the requirements of our customers by means of appropriate
  products and modern production techniques
  
  
• Competent consulting as well as a customer-oriented processing of orders
  
  
• To gain and to preserve confidence and reputation with our customers by means of our behavior and our daily performance.
  

All these claims set the standard for the continuous improvement of the business processes. We have installed a comprehensive quality management system according to ISO 9001 in order to support this customer-oriented philosophy.
The organizational structure and the process schedules of our enterprise are optimized and adapted to the provisions of ISO 9001.

All employees, executives and managers work as one team for the continuous improvement of the efficiency of our enterprise.

Only if every employee makes a contribution to the assurance of the quality of our products and service, we will succeed in rendering work results of high quality internally, and to make them externally  available to our customers.